Returns & Exchanges

At re:gn, we want you to be completely satisfied with your sustainable purchase. If you are not happy with your order, you can return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Contact our support team with your order number and the reason for your return to receive a unique return authorization code.

• 2.
  Prepare Your Package

  Securely pack the items in their original, plastic-free packaging, ensuring that all tags and labels are still attached and the product is unused.

• 3.
  Ship It Back

  Affix the provided shipping label to your package and drop it off at your nearest authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.